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Version 4 - computer freezes

(27 posts) (8 voices)

Started 2 years ago by CAPTAHA
Latest reply from BB

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CAPTAHA
Beta Veteran

Just upgraded from Version 3.0 to Version 4.0 (build 535) on a Dell Precision T3400 running Vista Business 32 bit. Clicking on "yes" to add the memory beyond 3.5 GB caused the computer to freeze. Had to turn it off by the power button. This happened twice. So will give up on this feature until I hear a resolution.

Posted 2 years ago #
mradr
Member

How much ram do you have current seen by the os and how much ram is really there?

Posted 2 years ago #
CAPTAHA
Beta Veteran

4 GB total; eBoostr sees 3.324 GB.

Posted 2 years ago #
Andrey Zarudnev
eBoostr Team

Seems to be an issue with some of your hardware.

Can you please run the “msinfo32.exe” (Start -> Run… and type “msinfo32″), export your system information into some text file and send it by email to beta AT eboostr.com ?

Posted 2 years ago #
CAPTAHA
Beta Veteran

I emailed the file to beta@eboostr.com yesterday. Did you get it?

Posted 2 years ago #
chris
Beta Veteran

same problem here, computer hangs if "enable use of hidden system memory" is enabled.
i've 4096mb of ram installed on windows xp sp3 (32bit)

here is a listing of my ram usage

mb usage
--------------------
128 shared vga memory
128 reserved for periphery (size depends on shared vga memory size)
2942 windows managed
898 unmanaged
---------------------
4096 total physical memory

normally i use the tool "RamPhantom3 LE" to use the 898mb of unmanaged ram which creates a ramdrive, where i store temporary files und browser caches.
so, my hardware has now problem to use my unmanaged ram.

for testing the eboostr "enable use of hidden system memory" feature i explicit uninstalled the "RamPhantom3 LE" program. so there could not be a conflict with unmanaged ram between "RamPhantom3 LE" und eboostr.
but eboostr beta4 build 535 it will still hang, after click on "enable use of hidden system memory".

Posted 2 years ago #
mradr
Member

What sorta brand ram are you using? This cant be the case with a ram drive for say... my xp and vista runs one, unless you didnt uninstall the driver it self? I have a feeling its caused by hardware more then software.. I could be wrong.

Could you 2 post some specs about your hardware?

Posted 2 years ago #
mikei
eBoostr Team

Problem fixed. Will be available in next build

Posted 2 years ago #
chris
Beta Veteran

great job, and fast as hell

Posted 2 years ago #
Andrey Zarudnev
eBoostr Team

New build 536 with fixes is available.

Posted 2 years ago #
chris
Beta Veteran

now with build 356 i can use all my unmanaged ram without freezing my computer. congratulation.

Posted 2 years ago #
Yves
Member

Same behaviour here on XP Pro SP3 (desktop), as well for build 536 (desktop), both builds as well for XP Home on my laptop - but not yet for 7 Ultimate on my desktop (536).

Posted 2 years ago #
SScurlock
Member

I just download Version 4 and am experiencing the same freezing that others discussed above. Happens on both of my systems.

Posted 2 years ago #
SScurlock
Member

SScurlock wrote:
I just download Version 4 and am experiencing the same freezing that others discussed above. Happens on both of my systems.

Running Windows XP with 4GB on both machines

Posted 2 years ago #
mradr
Member

What sorta specs are you all running here? I would think that would help the most... Not size, but the brand name of your ram and speed at witch it works at would be nice info. Are you all using a ram drive too?

Posted 2 years ago #
SScurlock
Member

2 ea 2gb Crucial DDR PC2-6400 in both systems

Posted 2 years ago #
CAPTAHA
Beta Veteran

I originally reported the problem. See first post. Installed build 536 today and problem solved. Thanks. Way to go!

Posted 2 years ago #
mradr
Member

SScurlock, are you using build 536?

Posted 2 years ago #
BB
Member

Same problem with build 536.

Windows 7 Ultimate (6.1.7600) 32-bit
eBoostr 4.0 build 536
ASUS P4C800 Deluxe
DDR 4x1Gb

Info in "Configure Devices" says:
"794 MB available of 3069 MB total" -- that's right

When "Enable use of hidden system memory" checkbox is ticked, information changed to:
"61958 MB available of 64253 MB total (61184 MB unmanaged)" -- this is pretty wrong

Pressing "OK" caused computer to freeze totally (mouse cursor is not moving). Since reset, computer does not boot normally, falling to infinite boot loop. Only workaround is System Restore or renaming/deleting %SystemRoot%\system32\drivers\eBoost.sys

Maybe something like "Test" button would be pretty useful so user will have a chance to test new settings with no fear to screw up his entire system.

P. S. Fell free to contact me. I'm glad to do some tests for you. And I'm handy enough with windbg.

Posted 2 years ago #
mradr
Member

Can you tell us what sorta ram your using (brand..speed)? I feel it has to do with the DDR type... DDR 1 has been so far listed and maybe was causing the problem.

Posted 2 years ago #
BB
Member

It's all Kingston PC3200 DDR "K" series, produced in February, 2009. All memory tests passed OK, everything is running fine. No bugchecks, freezes etc. Whole system is pretty stable.

Posted 2 years ago #
BB
Member

Same issue with build 538 :(

Posted 2 years ago #
mradr
Member

Give me a day and I'll check my old parents computer that has DDR 1 to see if thats the problem. Any setup you all did that I should follow? For example of this is, USB size/ cache size, ram size/ cache size, so on..

Posted 2 years ago #
BB
Member

RAM size 4096 Mb
Cache size 1024 Mb

Posted 2 years ago #
Andrey Zarudnev
eBoostr Team

BB, can you please try to create a small sized cache in unmanaged RAM? Something like 64-128MB?

In case your computer will hang again, please boot into "Safe mode" and delete the hidden folder "EBOOSTR" located on the system drive (it contains the RAM cache file), this will prevent infinite boot loop.

Posted 2 years ago #
BB
Member

I did it. I've imeediately got a BSOD. :) Renamed EBOOSTR in Safe Mode and recovered. Where can I post screenshots and Memory Dump analysis?

P. S. I live in Saint-Petersburg, Russia. Can speak Russian pretty well. Maybe this can help? :)

Posted 2 years ago #
BB
Member

Have tried build 539. Got the same - invalid Memory Size values in Control Panel and BSOD 0x0000008E in win32k.sys. Memory dump is not saved, BSOD frozen on "Initializing disk...". When rebooted I see all two of my RAID arrays broken. I suppose that Memory Dump save routine in kernel occasionally did it.

I have rebuilt both RAIDs with no information loss and recovered the system now.

To developers:
Can you please maintain all old settings and cache file while configuring new setup in Control Panel, pressing "OK", and trying new setup? And replace old cache and settings ONLY if all new settings applied successfully? Or implement something like "Test new settings" button? This will save users from my kind of endless boot loops.

Posted 2 years ago #

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