Outlook 2002 Multiple Problems

By Mainframer | November 16th, 2008 | 11:52 pm

I’ve encountered the following problems with Outlook 2002, which I’ve not seen before:

1) When clicking Send/Receive Outlook reported “The operation failed”. Closing and re-opening Outlook did not solve this problem. I rebooted, then

2) When Outlook started I received the message “Office has detected a significant change in your machine configuration” and activation is required. I reactivated the product, then

3) Filtering rules are no longer  be followed for incoming email.

There are no messages that pertain to this problem in either the System or Application logs.

Thanks.

4 Responses to “Outlook 2002 Multiple Problems”

  1. Andrew Zarudnev
    Nov 17, 2008

    Thank you for the report. Unfortunately we can not reproduce such an issue, but the team is researching possible reasons. I’ll notify you of the result.


  2. Andrew Zarudnev
    Nov 19, 2008

    Can you please confirm if your issues are present in the 469 build?
    http://www.eboostr.com/closedbeta/feedback/build-469-released/


  3. Mainframer
    Nov 23, 2008

    Up on Build 469 for two days. No problems with Outlook.


  4. Mainframer
    Nov 23, 2008

    Outlook 2002 “Not Responding” after attempting to initiate a phone call after opening a Contact and using the Autodialer to place the call.

    No errors in the Application or System log directly associated with this hang.

    However, about an hour and 20 minutes prior to this problem, I found the following in the Application Log:

    The description for Event ID ( 0 ) in Source ( eBoostr Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: ፌ¨츒@.